Map and Location
Have you ever felt a bit uncomfortable in a doctor's office? In the design of our new office, one of our main goals was to make it as warm and inviting as possible, from the colors and lighting all the way to the seating so that you and your children feel comfortable. Our staff is warm and loving, and knows how to make a kiddo feel welcome!
1000 N. Preston Rd., Ste 20
Prosper, TX 75078
469-296-8030 phone
888-851-4582 fax
Weekdays 8 a.m. to 6 p.m., Saturday 8 a.m. to noon
Office hours and appointments
- We are better able to answer your questions and give you advice when we can have your child's medical records on hand.
- A nurse will take your call, or if one is unavailable, leave a message with a receptionist and a nurse will return your call. Rapid responses are very important to us.
- Routine office visits are by appointment only; we will make every effort to accommodate your needs when your child is ill.
- Please call as soon as possible if you must cancel or reschedule your appointment.
- Our office is closed most holidays, including New Year's Day, July Fourth, Thanksgiving and Christmas.
What to expect when visiting a Cook Children's clinic:
Our important safeguards include:
- Everyone who enters a Cook Children's facility, including physicians and staff will be screened for fever and symptoms of respiratory infection, such as cough, shortness of breath or sore throat.
- Any symptomatic employee will be sent home.
- Any patient or parent who fails the screening will be evaluated further and may need to be rescheduled.
- Everyone in the building, including parents and patients over the age of 2 will be asked to wear a cloth mask, bandana or scarf at all times. Please bring a facial covering for you and your child.
- Only one parent/guardian can accompany the patient. Siblings will not be able to attend unless they have an appointment, as well.
- Our plan is to take patients directly to exam rooms; however, if there is a brief wait, we will ensure proper social distancing in the waiting area.
- Well child visits are scheduled during designated hours and always prior to any sick patient appointments.
- Primary care physicians and nurses are responding to the needs of sick children via telehealth visits. When it is essential to evaluate a sick child in person, they are offered an appointment at designated times to avoid exposing well children.
At Cook Children's, we're dedicated tos the well-being of our patients, families and staff. For information you can trust and resources to help you and your children thrive during these challenging times, we encourage you to visit cookchildrens.org/coronavirus.
We look forward to seeing you soon!